Free shipping and custom duty FAQ
Shopping for everything your kitchen needs is about to get a whole lot easier. Cut out the hassle with our straightforward shipping policy and cook like a pro. No membership fees or gimmicks—just top-quality kitchen tools, knives, cookware, and small appliances delivered straight to your door.
Canadian Customer Free Shipping Policy
- Enjoy free shipping on all orders of $99 or more to most regions in Canada.
- We stock and ship all our kitchen tools, knives, cookware, and small appliances from Ontario, Canada.
- Standard shipping typically takes 2 to 8 business days, depending on your location.
Free Shipping for Northwest Territories, Nunavut, and Yukon
- Free shipping is available on orders of $300 and above for these regions.
- For orders below $300, we've negotiated low-cost shipping rates with our carrier to ensure you still receive your order at the best possible price.
US Customer Free Shipping Policy
- Get free shipping on all orders of $120 or more.
- All orders are shipped from Ontario, Canada.
- Standard shipping typically arrives within 5–15 business days. U.S. customs processing is not included in this estimate and may cause additional delays.
- Please note that any applicable custom duties or taxes are the buyer's responsibility.
International Shipping Note
Any order shipped outside of Canada may be subject to the receiver's country customs duties and taxes. JapanChefKnife.com is not responsible for these additional charges. Buyers are responsible for paying all applicable taxes and duties upon delivery.
We are committed to providing you with the best value and service. To keep shipping costs low, we've negotiated competitive rates with our carriers, ensuring fast and affordable delivery for all your kitchen tools, knives, cookware, and small appliances.
At JapanChefKnife.com, we're passionate about helping you create a seamless cooking experience. With free shipping and our dedication to quality, we aim to deliver your kitchen essentials as quickly and efficiently as possible.
For any questions or concerns regarding shipping, please contact our support info@japanChefKnife.com
Let customers speak for us
I needed to grill asparagus in a cast iron pan. I tried my 10" Lodge, but it was too big for just two people. I chose Staub because it is considered an elite product. I love how it has an enamel coating. It washed up perfectly and the size is just right. The Lodge cast iron will now go to the church yard sale - I'm sold on Staub!
I had no idea a good knife could be so wonderful. It's very sharp, weighted nicely and aesthetically pleasing.
Christmas gift, so can’t really review until after Dec 25th. However, expectations are high, considering previous purchase. Thank you.
Sturdy steel butter knife. I was pleasantly surprised by the thickness of steel used which makes the bend function as desired which is to srape of the butter strings through the holes. Well thought and designed by not compromising on quality at all. Full marks! Japanese know it well and their craftsmanship is at another level.
Ingenious, well thought and designed product from Japan. Love it.
Ingenious, well thought and designed produxt from Japan. Love it.
Top notch quality of these products. Great utility tools coming out of Japanese craftsmanship.
I have quality Henkel knives, but this knife has a sharpness beyond what these knives can do. It's an important tool in my knife kit. I'm hopeful that it will be durable and have lasting power. So far, I am enjoying the experience of using it!
Great seasoning right off out of the box.
I’m a salmon and trout angler. I was happy with using this tool to pin bone pink salmon as it was able to pull two out at a time. I tried it on a fresh chinook last night though and wasn’t very impressed, I think needle nose pliers would have been more effective.
Received my carbon stainless steel wok extremely fast , customer support Natalie was extremely helpful with my questions and even provided resources to help me. 10/10, amazing site I can't believe I was hesitant at first. Will definitely be buying again from here, much better than big box stores - extremely high quality product.
Outstanding service. Super fast delivery. Awesome quality knife. Everything as advertised. TOP GUN!
Amazing knife set. Even the siccors is super sharp.
MIYABI 4000 FC 9.5-Inch Gyutoh Knife – Brown Handle
The Hayami 130 arrived promptly and very sharp, one of the sharpest knives I've ever received from a vendor. It's convenient to have it razor sharp out of the box. I use petty knives a lot, just above my use of the cleaver. This knife is beautiful and extremely functional. The next petty knife will be about 100mm.