Open Box & Clearance Items – FAQs and Terms
Clearance Items FAQ
At JapanChefKnife.com, we occasionally offer clearance items at significantly discounted prices. Below are answers to frequently asked questions about these items to ensure a smooth shopping experience.
What are clearance items?
Clearance items are products that we are offering at reduced prices to make room for new inventory. These may include:
- Open-box items
- Discontinued products
- Overstocked items
All clearance items are fully functional unless otherwise specified in the product description.
Can I return or exchange a clearance item?
No, clearance items are sold as-is and cannot be returned or exchanged. We encourage customers to review the product description carefully and reach out to our team with any questions before making a purchase.
Will clearance items have cosmetic imperfections?
Some clearance items may have minor cosmetic imperfections (e.g., small scratches or dents), but they are fully functional. Any such details will be clearly mentioned in the product listing.
Do clearance items include warranties?
Clearance items do not include warranties unless explicitly stated in the product description. Please consider this when purchasing a clearance item.
Are clearance items covered by the same shipping policies?
Yes, clearance items are eligible for the same shipping policies as our regular products.
Can I use discount codes on clearance items?
In most cases, additional discount codes cannot be applied to clearance items, as they are already heavily discounted. Any exceptions will be mentioned on the product page.
Need help?
If you have any questions about clearance items, feel free to reach out to our customer service team at info@japanchefknife.com.
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Great product great company.Great service, very happy, quit shipping.Great packagi could do
My partner and I were so amazed by how we can already slice our fruits and vegetables with ease. We plan to collect all knife types!
It's like cutting through a cloud. Worth the money.
Perfect knife size for an all purpose kitchen knife and high quality. Light and sharp, has become my favorite knife. Customer service top notch when finding a sheath to protect and fit the knife.
Very good. I bought two one for my son and one for me. I treated with beeswax and am waiting for it it sink well in!!
It is good leather!
Takayama 180 - Santoku Knife 180mm Blade
Honestly, it's a good product for the price!
But I would recommand to put some flax oil (or mineral) on the handle before use.
Love the handle holds well in my hand , nice and sharp ! Photo attached of me using it during a love cook really impressed by this one
It’s just the perfect things I need for cutting vegetables, meat and fish
This knife fits in the hand beautifully. Love the weight and oh man it's crazy sharp ! Highly recommend
Beautiful blade Gorgeous handle nice and sharp ! My only thing some nakiris online are quite tall almost looking like a cleaver this blade is shorter in height but it handles itself beautifully
Super light sharp blade ! My only comment is if you are looking at the photos the blade may look a little more blue in the photos posted then what I received but amazing quality and looks great still
Great little knife blade is sharp fits well in the hand a little large for a paring knife a little small for a utility knife it falls right in the middle which is nice especially with working with fruit
Handle looks just as pictured teeth are nice and sharp very happy great bang for your buck
Fits right into your hand❤️…….sharp….easy to handle…was shipped to me very quick. I will be coming back to this shop. Again…. Thanks. Madeline
What customers think about the store
This store offers high-quality knives and kitchen tools with exceptional craftsmanship. Customers praise the sharp blades, beautiful designs, and comfortable ergonomics. The store provides efficient shipping and helpful customer service, making for a satisfyin...